Where is the sewer line
for my property?
The City has records of the main sewer lines for the entire City. We can locate the closest to your property. However, the City does not keep records of where your private sewer line crosses your property and connects to the City sewer. You can come to the office and review the drawings and receive a copy of the area of interest.
Where is the right-of-way
at my address/for my street/alley?
We have drawings that show the right-of-way for the City streets and alleys. These drawings are quarter sections and they show not the individual street addresses, but the Block and Lot numbers, so we may need a little more information to locate your house.
Where is the road
located in the right-of-way?
Right-of-ways for roads are in general wider than the actual road. The street is usually located near the middle of the ROW shown, however for an exact location of the ROW you will need to hire a surveying company.
I'm on septic, how
can I get connected to the City sewer?
Depending on the location of the closest main sewer line, it may as simple as hiring a plumber to make the connection. If you are too far from a main line and the sewer would need to be extended to your property, there is a program available through the City called a Neighborhood Improvement District (NID). It is likely that if you are on a septic system that many of your neighbors are as well and they may want to pursue a NID through the City with you. A NID is formed to show the City that your neighborhood would like a main sewer and then the City would meet with you and your neighbors to discuss the feasibility of extending the sewer. The costs of the sanitary sewer would be borne by the neighbors in the NID. The process is a bit more complex than this, please contact us for further details.
My road is mess, how
come it is not being resurfaced and you've resurfaced this other road
The City has a resurfacing program. The streets are rated according to their condition, type, use, and several other factors by the Street Dept., then the list is turned over to the Engineering Division who evaluates the money available that year with how many of the streets can be resurfaced. The streets at the top of the list are given priority as it is assumed that they are in the worst condition. There are times however, when a street has been given a rating in error and should have been on a resurfacing list sooner. If you feel that your street is in need of resurfacing, you may contact the Street Dept. and they will give you your street rating and when it is potentially scheduled for resurfacing. If that is too far in the future, you may request an inspection to possibly rerate your street.
I seem to have a hole/depression
in my yard, can you tell me what it is from?
We would need to come out and examine the area, look into utility locations and then see if a cause can be determined and a solution found.
I am having a drainage/mud
problem from my neighbor's/commercial business?
If the drainage/mud is coming from another private property, whether it is an individual or a commercial business, it is considered a civil problem and does not involve the City. The exception to this would be if the City has a construction project that has caused the drainage/mud problem which would then be resolved by the City.
The street is draining
rain water onto my property, what can I do about that?
We will need to come out and investigate the sources of the drainage and see if a solution can be found.
are the hours of operation?
Monday – Friday 7:00AM to 4:30PM
Saturday 7:00Am to 2:00PM
does it cost?
The following schedule of fees is established for the use of the city sanitary landfill:
This rate schedule shall apply to all private and public motor vehicles. Motor vehicle shall be defined as any self-propelled vehicle not operated exclusively upon tracks, except farm tractors. The motor vehicle rate schedule shall be based on a per-vehicle trip (V.T.) into the sanitary landfill, regardless of refuse type or weight of refuse, as follows:
|Motor vehicles, per V.T||$10.00|
|Motor vehicles with single-axle trailers, pickups, vans or single-axle trailers only, per V.T||20.00|
|Pickups loaded with single-axle trailers loaded, per V.T||30.00|
|Vehicles other than pickups or cars shall be assessed a minimum charge of||20.00|
This rate schedule shall apply to all refuse trucks. Refuse trucks and trailers shall be defined as all trucks one-ton rated and larger and all multiple-axle trailers, including pickups and trailers with sideboards, hauling solid refuse of any amount or building rubbish and demolition debris. The refuse truck and trailer rate schedule shall be based on a weight basis as follows:
|Per ton, refuse trucks that do not have a current City of St. Joseph business license||$40.00|
When both scales are inoperable, the rate charged for refuse trucks and trailers shall be as follows:
|For compacted refuse, per cubic yard||$13.00|
packers and side loading
packers, per cubic yard
|For non-compacted refuse, per cubic yard||4.88|
When both scales are inoperable, the rate charged for refuse trucks and trailers that do not have a current City of St. Joseph business license shall be:
|For compacted refuse, per cubic yard||$17.35|
packers and side loading
packers, per cubic yard
|For non-compacted refuse, per cubic yard||6.50|
This schedule shall be applied to special wastes. Special wastes shall be defined as those solid wastes requiring specific handling other than that accorded normal wastes. One and three-tenths times the stated rate shall be charged for special waste. The special waste schedule shall be as follows:
Rate increases depending on the size of tire.
|Appliances, other large bulky items: normal charge plus/each piece||6.00|
|All vehicles with uncovered loose materials other than secured brush shall be charged the following surcharge||10.00|
This schedule shall be applied to mercurycontaining lamps, including fluorescent, neon, high-pressure sodium, high-intensity discharge, mercury vapor and metal halide lamps, which are disposed of as universal waste. The following schedule of fees is established for the disposal of spent lamps at the sanitary landfill:
|Straight fluorescent, per foot||$0.10|
|Broken fluorescent, per pound||$1.00|
|Shatter-shield/power groove, each||$1.60|
|Ultraviolet/arc lamps, each||$3.15|
I get to the landfill?
From I-229 – take A Hwy (right before the Kansas City off ramp) – At stop sign turn right – Proceed south on A Hwy for 1 ½ miles – Turn left onto O Hwy for 1 mile – After you pass over the I-29 bridge take the first right.
From Belt Hwy – Go down to the south end of the Belt Hwy – Where it changes to 169 Hwy on the right hand side is A Hwy- Proceed south on A Hwy for 2 miles – Turn left onto O Hwy for 1 mile – After you pass over the I-29 bridge take the first right.
of waste do you accept?
Anything but liquid waste, car batteries, and hazardous waste.
Yes we except paint if it is dried up or empty cans.
If they still have liquid in them, what do you do?
Latex can be watered down ( ½ paint, ½ water) and poured down the drain.
Oil base can be opened until dried or you can put an absorbent material like kitty litter or saw dust and it will dry up faster. You can also pour oil base paint onto an old carpet or cardboard and let dry.
When is Clean Sweep?
For information on Clean Sweep, click here.
are the hours of operation for the Recycling Center.
Wednesday, Thursday, Friday, and Saturday 7:30AM – 6:00PM
of materials does the Recycling Center accept?
Clear and brown glass
Natural HDPE plastics (marked with a #2 on the bottom of the container)
Colored HDPE plastics (marked with a #1 on the bottom of the container)
Corrugated cardboard boxes
Mixed office paper
handle the recyclables.
Remove all lids and discard
No wax coated cardboard
Cans need to have labels removed
Ad inserts from the newspaper should be kept with magazines
Please remove paper clips, rubber bands, staples, tape adhesive labels, plastic tabs and plastic or wire spirals.
Who to contact to become a volunteer for the recycling program?
Recycling Center 232-4401
Donna Reynolds 387-2300 ext 1079
need a culvert pipe across my driveway. Can you tell me where I can
The Street Division will sell you a culvert pipe for the same prices the City pays for it. They will also remove the old pipe, discard it, clean your ditch and place the new pipe with an aggregate cover at no cost to the property owner. Call 238-4848 and ask for the Field Supervisor.
street was resurfaced just 5 years ago. There is nothing wrong with
it. Why are you closing it to put a Micro Seal on it?
You are right! Your street has no problems and we want to keep it that way. If you are going to be out in the sun for any length of time, you put on sunscreen to protect your skin from being damaged. Like your skin, the sun, and wind can damage an asphalt pavement by oxidizing (drying out) the pavement. That’s why the pavement color begins to lighten after a couple of years. Micro Seal will not only protect the pavement from the environment, but will also provide a new wearing surface for traffic. Remember that a dollar spent now, will prevent us from having to spend ten dollars down the road.
street looks like it needs to be resurfaced. How can I find out if
it is on the list to be done?
The Street Division maintains the pavement management program, which covers every City maintained street in St Joseph. Each section of street in St Joseph is inspected and given a pavement condition rating. Once the all inspections are made, a work program is created using the information obtained during the inspections. 95% of the Street Divisions annual maintenance and preventive maintenance is done from this program. If you are interested in finding out what is planned for your street, call 271-4848.
alley is full of ruts from the heavy rains. It needs to be graveled.
Will the City furnish the gravel it needs?
The Street Division does not provide materials such as gravel for alleys. However, if you call the Street Division at 271-4848, a supervisor will come out and give you a material estimate and the cost for the material. If you purchase the material from one of the local quarries, the Street Division will prepare the alley surface, haul, spread and compact the gravel at no cost to the property owner.
the storm last night, I had a limb blow down in my yard. I cut it
up and placed it on the curb. Will the Street Division pick it up
The Street Division will pick up what has fallen in the street. The tree or limb will be cut off at the curb or ditch line. The rest of the tree or limb is the property owner’s responsibility to dispose of. Only when widespread damage occurs and only at the direction of the City Manager, the Street Division may pick up trees and brush from yards if they were placed at the curb.
curb and gutter in front of my house is full of leaves and grass clippings.
I called the Street Division over a month ago and they haven’t
done a thing. Why won’t they come out when I call and sweep
Ordinances state that the property owners are responsible for keeping the curb and gutter in front of the property free of leaves and other debris. The Street Division does sweep and flush streets as a public service. We do this using district sweeper routes. There are sweeper routes for all 9 work districts. These are generally swept twice annually. Eventually, we will get to your street. If you call 271-4848 and ask for the Street Cleaning Supervisor, he’ll let you know what district you are in and how long it will be before the sweeper reaches you.
live on a concrete street. The street has a lot of cracks and is rough.
I’ve called you about this problem and you keep telling me I’m
on the list of streets to be repaired. I have two questions. My first
question is how long is the list? The second question is whom do I
have to know to get my street fixed?
When you called in about your street, a supervisor will check the condition. It was found that the pavement does have a lot of cracks. The street, although not pretty, is not a hazard to traffic or pedestrians. This makes it a low priority. There are 77.75 miles of concrete streets in St Joseph. 48.59 miles of these streets need to be either repaired or reconstructed. The answer to your second questions is: you don’t have to know anyone. Your street is as important to us as any other street. Our problem is we have only one 5-man crew that works year around on concrete reconstruction. During the four months of fall and winter, we add two additional crews to make repairs. The number of streets in need of repairs and the number of personnel we have is the deciding factor. We have to prioritize our work by condition. A pavement that is a hazard to the public takes a higher priority.
need to have warning signs to slow down traffic for children. Will
the City put them up?
No. This decision is based on a national study, which shows this type of signage gives a false sense of security, which can actually lead to more problems. However, you can purchase the signs from a dealer and place them yourself. There are two things you must do to place them. 1)You should call for utility locates at 1-800-344-7483. 2) You must place the sign on private property off the right-of-way. You can call 271-4848 for right-of-way location.
hit a hole on a railroad crossing. Is the Street Division responsible
for patching it?
The Street Division does not maintain railroad crossings. If you call 271-4848 and tell us the location, we will call the railroad that is responsible.
understand the City has a curb and sidewalk program, but I don’t
know whom to call to find out about it?
Call 271-4848. We can transfer you to the right person.
I stop at an intersection with traffic signals, why don't I get a
green light every time they change?
The signals are activated by an underground loop. The vehicle must cross the loop for the detector to acknowledge a vehicle is there. The white "Stop Bars" painted on the street are the visual point where the vehicle needs to stop to activate the signals. The bar is 2 feet wide and runs from the curb to the centerline of the street. The front bumper of the vehicle needs to be at this bar when stopped for a red light.
do I report a malfunction of a traffic signal?
Call the City Yards at 271-4848. The phones are answered 24 hours a day, 7 days a week. There is a signal technician on standby at all times to respond to these reports.
Traffic Signs, Markings, Operations
do I get a permit to close a street, sidewalk, or get a dumpster?
Call the City Yards at 271-4848. We will need the location, reason for the request, a starting and ending date, and the company doing the work along with a 24-hour phone number for a contact person doing the work.
Any closure will require proper signing and barricading. Traffic Control Plans will be drawn up for the closure. Because of the increasing requests for seasonal work, 24-hour to 48-hour advanced notice should be given to allow for inspecting the area and drawing up the plans.
a 2 Hour Block Zone, if I park on one side of the street can I move
my vehicle to the other side of the street and start my 2 hours over
No, the 2 hour block zone is for the whole block both sides of the street. You have to move to a completely new block to start the 2 hours over.
I receive a parking ticket and don't agree with it what can I do?
At any time a parking ticket is issued and the driver of the vehicle is in disagreement with validity of the violation, they should contact the Financial Service Department at 271-4760 or click here for a "Request for Dismissal" form. The customer complaint is forwarded to the Parking Supervisor and investigated. The form is then forwarded to the City Prosecutor for his or her decision on the ticket. At that time, the person who received the ticket is notified whether the City Prosecutor had dismissed the ticket or not. If the ticket was not dismissed, a "Request for Trial in Municipal Court" can be filled out.
is responsible for cleaning dirty inlets?
The Sewer Maintenance division cleans inlets as soon as possible after they receive a complaint. This scheduling depends on other priorities such as sewer back-ups and cave-ins that may occur.
you tell me where my sewer line is located?
We can TV our mainline sewer to your tap. But cannot tell you where your line is located on your property.
is your crew doing in our neighborhood?
There may be many reasons Sewer Maintenance trucks are in your neighborhood. They may be there for a mainline sewer back up, they may be checking the main line with a TV System, reconstructing or cleaning an inlet, or answering a Citizen concern.